Front Desk Agent | Jacksonville Beach Fairfield Inn Position Available In Duval, Florida

Front Desk Agent | Jacksonville Beach Fairfield Inn 3.0 3.0 out of 5 stars 1616 North First Street, Jacksonville Beach, FL 32250 About The Team Shaner has an amazing opportunity at our Jacksonville Beach Fairfield Inn by Marriott. This award-winning Fairfield Inn & Suites is located within 100 yards of the sandy beaches of the Atlantic Ocean, and it’s also minutes from state parks, nightly entertainment, and local recreation—making it a great choice for any traveler. The Fairfield Inn & Suites Jacksonville Beach offers 76 rooms and suites, a free hot breakfast every morning, business center, free Wi-Fi, an outdoor pool and much more. Come join our team! About Us Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety ofservicesfor investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

Job Description:

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.