Jacksonville Springhill Suites: Front Desk Agent Position Available In Duval, Florida
Tallo's Job Summary: Join the team as a Front Desk Agent at Jacksonville Springhill Suites. Greet and check-in guests professionally, handle reservations, and manage cash transactions accurately. Must have a strong work ethic and be willing to work varying schedules. Full-time position with opportunities to provide exceptional guest experiences in a lively Jacksonville neighborhood.
Job Description
Jacksonville Springhill Suites:
Front Desk Agent
#25-1343
Jacksonville, Florida, United States
Location Description
4385 Southside Boulevard, Jacksonville, Florida 32216
Brighten up your stay in the Sunshine State by booking a spacious room at SpringHill Suites Jacksonville. In the heart of south Jacksonville, our hotel rests in a lively neighborhood with some of the city’s finest restaurants and businesses, including ADP, Merrill Lynch, Blue Cross Blue Shield, Bank of America, Johnson and Johnson, Diversified Clinical, IPTM, and CIT.
Job Description
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Location
Jacksonville SpringHill Suites-JSS
Requirements
What we are looking for
High work ethic and self-initiative
May be required to work varying schedules to include nights, weekends, and holidays
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Status
Full-time
