Part-Time Front Desk Clerk Position Available In Escambia, Florida

Part-Time Front Desk Clerk 4.0 4.0 out of 5 stars Bellview, FL 32526 Overview We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will play a key role in providing exceptional customer service to our guests, ensuring their experience is memorable from check-in to check-out. This position requires strong communication skills, attention to detail, and a passion for hospitality. As the first point of contact for guests, the Front Desk Agent will manage reservations, handle inquiries, and assist with various administrative tasks within our hotel or resort environment. Responsibilities Greet and welcome guests upon arrival with a friendly demeanor. Manage front desk operations including check-ins, check-outs, and reservations. Answer phone calls promptly and provide information regarding hotel services and amenities. Handle guest inquiries and resolve any issues or complaints in a timely manner. Maintain accurate records of guest information and transactions. Conduct night audits as required, ensuring all financial transactions are balanced. Collaborate with other departments to fulfill guest requests and enhance their stay. Uphold high standards of phone etiquette while communicating with guests. Assist in maintaining the cleanliness and organization of the front desk area. Qualifications Previous experience in hospitality management or as a Front Desk Agent is preferred. Familiarity with phone systems and reservation software is advantageous. Bilingual or multilingual skills are highly desirable to accommodate diverse guests. Strong interpersonal skills with an emphasis on customer service excellence. Ability to work flexible hours, including nights and weekends as needed. Knowledge of hotel operations, including night audit procedures, is a plus. A proactive attitude towards problem-solving and guest satisfaction. Join our team as a Front Desk Agent where your contributions will make a significant impact on our guests’ experiences!

Job Types:

Full-time, Part-time Pay:

From $13.00 per hour Expected hours: 25 – 40 per week

Benefits:

Flexible schedule

Schedule:

10 hour shift 12 hour shift 4 hour shift 8 hour shift Day shift Evening shift Holidays Morning shift Night shift Weekends as needed

Work Location:

In person