Front Desk Agent Marriott Tampa Westshore Position Available In Hillsborough, Florida
Tallo's Job Summary: Join Marriott Tampa Westshore as a Front Desk Agent in Tampa, FL. Greet guests warmly, check them in/out, answer inquiries, make reservations, and provide information about hotel services. High school diploma, customer service experience, and communication skills are required. Proficiency in Microsoft Office and hotel software is a plus.
Job Description
Front Desk Agent – Marriott Tampa Westshore
Location:
Tampa, FL, 33607
Job Description:
We are seeking a friendly and professional Front Desk Agent to join our team at Marriott Tampa Westshore. In this role, you will be the first point of contact for guests, providing them with a warm welcome and ensuring their stay is comfortable and enjoyable. Your responsibilities will include checking guests in and out, answering phone calls and inquiries, making reservations, and providing information about hotel services and amenities.
Responsibilities:
Welcome guests in a friendly and professional manner
Check guests in and out efficiently
Answer phone calls and respond to inquiries
Make reservations and update guest information in the system
Provide information about hotel services, amenities, and local attractions
Handle guest requests and complaints in a timely and efficient manner
Maintain a clean and organized front desk area
Requirements:
High school diploma or equivalent
Prior experience in customer service or hospitality preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong attention to detail
Proficiency in Microsoft Office and hotel management software
