Hotel Front Desk Clerk Position Available In Leon, Florida

Hotel Front Desk Clerk Fairfield Inn Tallahassee North/ I-10

Tallahassee, FL Job Details Estimated:

$26K – $31.5K a year 2 days ago Qualifications Management Customer service Microsoft Office High school diploma or GED Organizational skills Communication skills Hotel experience Entry level Time management Full Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Compensation:

$12.50 – $13 hourly

Responsibilities:

General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Work with the housekeeping staff to ensure rooms are ready for new guests Mitigate customer complaints as needed Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Qualifications:

Exhibits working knowledge of Microsoft Office and reservation management systems High school graduate, GED recipient, or equivalent 1+ year of hotel industry experience or related job preferred Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Comfortable taking telephone calls and mitigating stressful situations About Company Fairfield Inn Tallahassee North is a structured and organized establishment that takes pride in the service we provide to our guests. We strive to ensure that every guest is happy, all the while maintaining a healthy work environment. The care for our guests unifies the staff and gives purpose to every staff member. We focus on celebrating our successes and improving the operational process with feedback from our guests. We treat one another with respect, offer abundant communication, and work as a team to accomplish our most important goal; heightened Guest Satisfaction and efficient operations. Management is always available to assist the staff in professional pursuits or personal endeavors by providing resources and helping to accomplish goals.