SpringHill Suites Tallahassee Central – Front Desk Agent Position Available In Leon, Florida
Tallo's Job Summary: Join our team at SpringHill Suites Tallahassee Central as a Front Desk Agent! This pivotal role involves providing exceptional customer service, effective communication, problem-solving, multitasking, and basic financial skills. High school diploma or equivalent required, with hotel or related field experience preferred. Full-time positions offer competitive benefits including medical, dental, vision coverage, and more. Apply now to be a part of our team!
Job Description
SpringHill Suites Tallahassee Central – Front Desk Agent 3.0 3.0 out of 5 stars 1300 Executive Center Drive, Tallahassee, FL 32301 Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Relax at the SpringHill Suites Tallahassee Central. Our hotel offers little extras that add up to an exceptional stay. Relax in our spacious suites with free Wi-Fi, plush bedding, large workspaces, and modern amenities. Start your day with delicious selections from our free breakfast buffet, serving hot items, healthy yogurts, coffee, and more ways to add a little extra energy to your travels. Explore local dining in Tallahassee with options including Culver’s and Miller’s Ale House near our hotel. Located just off Apalachee Parkway at the entrance to Koger Center, SpringHill Suites Tallahassee Central is just two miles from Downtown Tallahassee and government agencies, and nine minutes from Florida State and Florida A&M Universities.
