Front Desk Agent Position Available In Miami-Dade, Florida
Tallo's Job Summary: Join our team as a Front Desk Agent at an apartment rental service in Miami, FL. This part-time role offers $17 an hour and requires bilingual skills, hospitality experience, computer proficiency, and excellent customer service abilities. As a Front Desk Agent, you will greet guests, manage check-in/out processes, handle inquiries, maintain records, and collaborate with other teams to ensure guest satisfaction. Apply now if you have a passion for hospitality and providing exceptional service.
Job Description
Front Desk Agent Apartment Rental Services Miami, FL Job Details Part-time $17 an hour 23 hours ago Qualifications Bilingual Hospitality Computer operation Spanish Customer service English Driver’s License Organizational skills Front desk Guest services Phone etiquette Communication skills Entry level Full Job Description Job Overview We are seeking a dedicated and friendly Front Desk Agent to join our team at a vibrant hotel. This role is essential in providing exceptional guest services and ensuring a welcoming atmosphere for all visitors. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Duties Greet guests upon arrival with a warm and friendly demeanor. Manage check-in and check-out processes efficiently. Handle guest inquiries and resolve any issues that may arise during their stay. Maintain accurate records of guest information and reservations using hotel management software. Provide information about hotel amenities, local attractions, and services available. Assist with night audit duties as required, ensuring all financial transactions are accurately processed. Answer phone calls promptly, demonstrating excellent phone etiquette while addressing guest needs. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Uphold the highest standards of hospitality and professionalism at all times. Qualifications Previous experience in guest services or hospitality is preferred, particularly in a hotel setting. Strong customer service skills with a focus on guest satisfaction. Excellent phone etiquette and communication skills. Bilingual candidates are highly encouraged to apply to enhance guest interactions. Familiarity with hospitality management principles and hotel management software is advantageous. Ability to work flexible hours, including nights, weekends, and holidays as needed. Strong organizational skills with the ability to manage multiple tasks simultaneously. A positive attitude and a passion for providing outstanding service in the hospitality industry.
Job Type:
Part-time Pay:
$17.00 per hour
Schedule:
10 hour shift 4 hour shift 8 hour shift Day shift Evening shift Holidays Morning shift Night shift Overnight shift
License/Certification:
Driver’s License (Required) Ability to
Commute:
Miami, FL 33130 (Required) Ability to
Relocate:
Miami, FL 33130: Relocate before starting work (Required)
Work Location:
In person
