Front Desk Agent Night Auditor 11pm to 7 am Position Available In Miami-Dade, Florida

Front Desk Agent Night Auditor 11pm to 7 am Even Hotel Sweetwater – Doral, an IHG Hotel Doral, FL Job Details Part-time | Full-time From $14 an hour 23 hours ago Qualifications Hospitality Multilingual Customer service Night audit Driver’s License Front desk Guest services Phone etiquette Communication skills Hotel experience Entry level Under 1 year Hotel management Full Job Description Job Overview We are seeking a dedicated and detail-oriented Front Desk Clerk/Night Auditor to join our hospitality team. This role is crucial in providing excellent customer service and ensuring smooth operations during the night shift. The ideal candidate will possess strong communication skills, a friendly demeanor, and a passion for guest relations. As the first point of contact for guests, you will play a vital role in creating a welcoming atmosphere. Responsibilities Greet guests upon arrival and assist with check-in and check-out procedures. Manage reservations and handle guest inquiries via phone and in-person. Conduct night audits to ensure accuracy of financial transactions and reporting. Maintain the front desk area, ensuring it is clean and organized at all times. Provide information about hotel services, local attractions, and dining options. Address guest concerns promptly and effectively to enhance their experience. Utilize phone systems to manage incoming calls with professionalism and courtesy. Collaborate with other hotel departments to ensure seamless guest services. Experience Previous experience in front desk operations or hotel management is preferred. Strong customer service skills with a focus on guest satisfaction. Proficiency in handling phone etiquette and managing phone systems effectively. Experience with night audit processes is a plus but not required; training will be provided. Multilingual abilities are highly desirable to cater to diverse guests. A background in hospitality or guest services will be beneficial. Join our team and contribute to creating memorable experiences for our guests while developing your career in the hospitality industry!

Job Types:

Full-time, Part-time Pay:

From $14.00 per hour

Schedule:

10 hour shift 8 hour shift Day shift Evenings as needed Evening shift Every weekend Holidays Monday to Friday Morning shift Nights as needed Night shift On call Overnight shift Rotating weekends Weekends as needed Weekends only Ability to

Commute:

Doral, FL 33172 (Required) Ability to

Relocate:

Doral, FL 33172: Relocate before starting work (Required)

Work Location:

In person