Front Desk Agent Overnight Position Available In Miami-Dade, Florida
Tallo's Job Summary: Acqualina Management, LLC is seeking a Front Desk Agent Overnight in Sunny Isles Beach, FL with an estimated salary of $34.6K - $38.7K a year. The role requires hospitality experience, Spanish proficiency, CPR certification, and the ability to work in a team. Duties include checking in/out guests, processing payments, and providing assistance.
Job Description
Front Desk Agent Overnight Acqualina Management, LLC – 4.0
Sunny Isles Beach, FL Job Details Estimated:
$34.6K – $38.7K a year 1 hour ago Benefits Paid holidays Health insurance Dental insurance 401(k) Tuition reimbursement Vision insurance Life insurance Qualifications Hospitality Some college Spanish CPR Certification Management Guest relations English High school diploma or GED Cash register Russian Front desk Portuguese Restaurant experience Entry level Load & unload Full Job Description
WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU!
JOIN
OUR DREAM MAKER CULTURE
© We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include: Competitive Wages
- Medical, Dental, Vision Insurance
- Life Insurance
- 401K Program
- Paid Holidays and Vacation
- Outstanding Recognition and Awards Program
- Effective Training Programs
- Tuition Reimbursement
- Complimentary Parking and Meals in Dedicated Employee Restaurant
- Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases
- Management Programs to Progress on Your Career Journey
- Health and Wellness Fairs
JOB OVERVIEW
Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.
REPORTS TO
Front Desk Manager Overnight/Front Office Manager .
WORK ENVIRONMENT
Front Desk and Back Office Areas, Guest Rooms and all Public Areas.
KEY RELATIONSHIPS
Internal:
Staff in Front Desk area, Bell/Door, Transportation, PBX Staff, Concierge, Reservations, Hotel Assistant Managers, Sales & Catering, Housekeeping, Restaurants, Accounting, Engineering, and Security.
External:
Hotel guests/visitors, Tour company representatives, Limousine service personnel, other hotels.
QUALIFICATIONS
Essential:
High school graduate or equivalent vocational training certificate. Computer basic arithmetic. Fluency in English both verbally and non-verbally. Provide legible communication and directions.
Ability to:
perform job functions with attention to detail, speed and accuracy. prioritize and organize. be a clear thinker, remaining calm and resolving problems using good judgment. follow directions thoroughly. understand guest’s service needs. work cohesively with co-workers as part of a team. work with minimal supervision. maintain confidentiality of guest information and pertinent hotel data. Ability to input and access information in the property management system/computers/point of sales system.
Desirable:
Some college or training in Hospitality Industry. Previous experience as Front Desk Agent. Previous cashiering experience. Fluency in a foreign language, preferably Spanish/Russian/Portuguese. Ability to suggestively sell. Certification in CPR. Previous guest relations training.
PHYSICAL ABILITIES
Essential:
1. Frequent standing and walking throughout shift. 2. Endure various physical movements throughout the work areas. 3. Reach overhead and extension up to 30 inches complete tasks at different levels. 4. Remain in stationary position for up to 8 hours throughout work shift. 5. Satisfactorily communicate with guests, management and co-workers to their understanding. Load and unload luggage from point of origin to destination. Lift, transfer and store heavy objects up to 60 pounds Occasional kneeling, pushing, pulling and lifting Occasional ascending or descending ladders, stairs and ramps
