HOTEL ROOMS CONTROLLER Position Available In Miami-Dade, Florida

HOTEL ROOMS CONTROLLER JW

Marriott Miami – 4.2

Miami, FL Job Details Full-time Estimated:

$36.9K – $41.8K a year 7 hours ago Benefits Travel reimbursement Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Bilingual Spanish English Mid-level High school diploma or GED Organizational skills Primavera P6 Communication skills

Full Job Description Location:

JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA Begin Explore a career in hospitality People taking care of people Have flexibility in your career Be an influencer in the industry Fulfill your purpose Do your best work, begin your purpose, belong to an amazing team and become the best version of you.

Compensation:

Hourly Schedule:

Full-Time Position Type:

N-Management Benefits Health Insurance Dental and Vision Paid Time Off 401K Parking and Metro Reimbursement Travel Perks and Benefits Recognition and Rewards Growth Opportunities Holiday pay Free Meals Free uniforms Free life insurance Free short-term disability …and much more!

JOB SUMMARY

Control inventory of hotel rooms as well as keeping track of all repeat guest and upselling program

JOB SPECIFIC TASKS

Operations Responsible for blocking, groups. Pass on group information to Front Desk. Ensure all special requests from transient guest are blocked and noted on accounts Ensure that all Marriott Reward Elite Program members, VIP’s and repeat guest are identified, recognized and pre-blocked. Work directly with Guest Relations Manager when blocking VIP rooms Become familiar with top 50 guests, important special corporate accounts, and frequent guests to deliver room type request. Keep track of front office supplies inventory, ordering, completing purchase orders and monitoring expenses. Maintain declining balances on other expenses for room areas. Monitor payroll reports to ensure accuracy (missing punches, PTO, Overtime Authorization etc.) Attend all departmental meetings. Actively oversee Drake Beils upselling program, by analyzing daily and weekly arrivals, and prepare information to be shared with front office Walk the assigned rooms for VIPs, X4, P6, and X1 Monitor room changes Verify wait status list and communicate with housekeeping regarding room status. Control and supervise rooms under maintenance codes and verify with corresponding departments statuses. Assisting agents and GXP coordinators as needed. Skills and Knowledge Professional demeanor. Excellent verbal and written communication skills. Excellent organizational skills with ability to handle multiple projects and function well under pressure. Working knowledge of PMS and MARSHA Bilingual English/Spanish preferred. Education or Certification High school diploma/GED equivalent required. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability

SOCIAL MEDIA SITES

Marriott Careers:

https://www.youtube.com/user/

MarriottJobs JW Marriott Miami Website:

https://www.marriott.com/hotels/travel/miajw-jw-marriott-miami/

Instagram:

https://www.instagram.com/jwmarriottmiami/?hl=en

Facebook:

https://www.facebook.com/

JWMarriottHotelMiami/ Twitter:

https://twitter.com/jwmarriottmia?lang=en

Maps:

https://www.marriott.com/hotels/maps/travel/miajw-jw-marriott-miami/ E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.