Bellman Guest Services – Pier House Resort & Spa, Key West, FL. Position Available In Monroe, Florida

Bellman Guest Services – Pier House Resort & Spa, Key West, FL.
#25-2052
Key West, Florida, United States
Location Description
1 Duval St, Key West, Florida 33040
Part romance, part adventure, all paradise, Pier House Resort & Spa is a legendary Key West oasis on the edge of Old Town. Situated where the clear blue waters of the Gulf of Mexico meet vibrant Duval Street, our historic Key West resort offers a private white sand beach and a perfect location steps from all the entertainment and adventure that makes our island famous.
Job Description
What you will be doing
Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel, and provide excellent guest service.
Carry baggage to the guest’s room. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage.
Safely drive the hotel shuttle van.
Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions.
Suggest and “sell” the amenities of the hotel (i.e restaurant, lounge, spa, etc).
Respond to request for bell services within 2 minutes.
Location
Key West Pier House-KWP
Requirements
What we are looking for
High work ethic and self-initiative, ability to work in high pressure situations.
May be required to work varying schedules to include nights, weekends, and holidays
Proven experience with strong customer service skills, including ability to handle guest complaints and/or concerns.
Possess a valid state driver’s license (or chauffeur’s license if required) and safely drive guest vehicles and/or shuttle van. Have proof of safe driving record as indicated by Motor Vehicle Record.
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Status
Full-time