Hotel Front Desk Agent Position Available In Monroe, Florida

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Company:
Bayside Inn Key Largo
Salary:
JobFull-timeOnsite

Job Description

Hotel Front Desk Agent Bayside Inn Key Largo 99490 Overseas Highway, Key Largo, FL 33037 We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Responsibilities:

Handle customer complaints as necessary General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Connect with the housekeeping department to ensure guest accommodations are ready Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests

Qualifications:

Comfortable taking telephone calls and mitigating stressful situations 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Exhibits working knowledge of Microsoft Office and reservation management systems Excellent time management skills, organizational skills, customer service skills, and interpersonal skills High school diploma, GED, or equivalent About Company Create memories to last a lifetime at Bayside Inn Key Largo, where you’ll find the best sunsets, a private beach, and pool, convenient access to fishing, diving, restaurants, and all the unique experiences that the Florida Keys has to offer. Ideal for adventurers, romantic retreaters, family fun-seekers, and pet parents alike, Bayside Inn Key Largo is your best choice for affordable comfort in an easygoing atmosphere – just one hour from Miami.

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