Night Auditor/Front Desk Clerk Position Available In Okaloosa, Florida

Night Auditor/Front Desk Clerk Cleaning Staff Services, LLC Destin, FL 32541 Job Overview We are seeking a dedicated and friendly Front Desk Agent to join our team at a premier hotel/resort. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires excellent communication skills, attention to detail, and the ability to handle guest inquiries with professionalism and courtesy. Duties Greet guests upon arrival with a warm welcome and assist with the check-in process. Manage reservations, including modifications and cancellations, using hotel management software. Handle guest inquiries and requests promptly and efficiently, ensuring high levels of guest satisfaction. Provide information about hotel amenities, services, and local attractions to enhance the guest experience. Conduct night audits as required, ensuring all financial transactions are accurate and up-to-date. Maintain cleanliness and organization of the front desk area. Operate phone systems effectively to manage incoming calls, take messages, and relay information to appropriate staff members. Collaborate with housekeeping and maintenance teams to ensure rooms are ready for incoming guests. Requirements Previous experience in a front desk or guest services role within a hotel or resort setting is preferred. Strong customer service skills with an emphasis on guest relations. Familiarity with phone etiquette and handling multi-line phone systems. Excellent communication skills, both verbal and written. Ability to work flexible hours, including nights, weekends, and holidays as needed. Proficient in hotel management software is a plus but not required; training will be provided. A positive attitude with a commitment to providing outstanding service. Join our team as a Front Desk Agent where your contributions will help create memorable experiences for our guests!

Job Type:

Full-time Pay:

$18.00 per hour Expected hours: No more than 40 per week

Schedule:

Evening shift Morning shift Ability to

Commute:

Destin, FL 32541 (Required) Ability to

Relocate:

Destin, FL 32541: Relocate before starting work (Required)

Work Location:

In person