Front Desk Agent Position Available In Orange, Florida
Tallo's Job Summary: We are hiring a Hotel Front Desk Agent in Orlando, FL with a starting pay of $15 per hour. Responsibilities include check-in/out tasks, managing reservations, and providing guest information. Ideal candidates have customer service experience and knowledge of hotel reservation software. Full-time position with an 8-hour shift schedule, requiring relocation to Orlando.
Job Description
Front Desk Agent 3.5 3.5 out of 5 stars Orlando, FL 32805 We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus
Job Type:
Full-time Pay:
From $15 per hour
Schedule:
8 hour shift
Experience:
Customer service: 1 year
Location:
One location
Job Type:
Contract Pay:
$15.00 per hour
Schedule:
8 hour shift Night shift Ability to
Commute:
Orlando, FL 32805 (Required) Ability to
Relocate:
Orlando, FL 32805: Relocate before starting work (Required)
Work Location:
In person
