Front Desk Agent Position Available In Orange, Florida

Front Desk Agent Comfort inn & Suites Orlando, FL Job Details Full-time From $14.75 an hour 21 hours ago Benefits Employee discount Opportunities for advancement Flexible schedule Qualifications Bilingual Hospitality Computer operation Spanish Multilingual Customer service Word processing English Driver’s License Front desk Multi-line phone systems Training & development Guest services Phone etiquette Communication skills Hotel experience Entry level Hospitality management Full Job Description “`Job Overview“` We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. “`Responsibilities“`

• Greet guests in a warm and welcoming manner
• Check guests in and out of the hotel
• Provide information about hotel amenities, services, and local attractions
• Assist guests with inquiries and resolve any issues or complaints
• Handle phone calls, reservations, and guest requests with professionalism
• Perform night audit duties as required
• Maintain cleanliness and organization at the front desk area “`Requirements“`
• Previous experience in hospitality management or a similar role is preferred
• Excellent phone etiquette and communication skills
• Strong guest service orientation with the ability to anticipate needs
• Knowledge of hotel operations and procedures
• Bilingual or multilingual skills are a plus
• Familiarity with phone systems and computer software used in hotels
• Ability to handle difficult situations with patience and professionalism
• Strong problem-solving skills and attention to detail At our hotel, we value our employees and offer competitive benefits, including:
• Competitive pay rates
• Opportunities for career advancement within the hotel industry
• Ongoing training and development programs to enhance your skills
• A supportive work environment where teamwork is valued If you are passionate about providing exceptional guest service and thrive in a dynamic hospitality setting, we encourage you to apply for the position of Front Desk Agent.

We look forward to reviewing your application.

Job Type:

Full-time Pay:

From $14.75 per hour

Benefits:

Employee discount Flexible schedule

Schedule:

8 hour shift Day shift Evening shift Holidays Monday to Friday Morning shift Night shift Weekends as needed Ability to

Commute:

Orlando, FL 32819 (Required) Ability to

Relocate:

Orlando, FL 32819: Relocate before starting work (Required)

Work Location:

In person