Front Desk Agent Position Available In Orange, Florida
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Job Description
Front Desk Agent Rosen Hotels & Resorts – 4.1
Orlando, FL Job Details Full-time Estimated:
$30.2K – $38.3K a year 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Tuition reimbursement Qualifications Management High school diploma or GED Conflict management Entry level
Full Job Description Summary:
Responsible for greeting and registering guests, providing exceptional customer service, and handling guest accounts at the end of their stay. Must be detail-oriented, possess effective conflict-management skills, and excel in decision-making.
Responsibilities:
Welcome and register guests with a professional demeanor. Provide information about hotel amenities and services. Handle guest inquiries and resolve issues promptly. Manage check-ins, check-outs, and billing procedures. Maintain accurate guest records and payment transactions. Comply with the company’s drug-free and tobacco/nicotine-free policy.
Experience/Qualifications:
P revious costumer service experience preferred. Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently Must be able to legally work in the USA. Education and Certification(s)/License(s): High school diploma or equivalent preferred.
Other information:
Discover Life at Rosen Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for. Benefits Our Associates Enjoy Affordable Health and Dental Insurance On-site Medical Center Competitive Compensation Holiday Pay Paid Vacation Paid Personal Days Tuition Reimbursement Higher Education Scholarships 401(k) Retirement Savings Plan Childcare Financial Assistance Hospitality and Dining Discounts Family Outreach Center and Many More Benefits Excellent career opportunities, extensive and innovative benefits, and personal enrichment reward our associates’ commitment to quality and service. The result is a level of employee longevity unique in the hotel industry. We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.
