Front Desk Agent Position Available In Orange, Florida
Tallo's Job Summary: Front Desk Agent in Orlando, FL. Register guests, assign rooms, and provide directions. Handle mail and messages. Answer inquiries, make reservations, and process payments. Requires customer service experience,puter skills, and physical abilities. High school education required. Benefits include 401(k) matching, insurance, and paid time off. Equal Opportunity Employer promoting inclusivity.
Job Description
Front Desk Agent Orlando, FL
Description
Register and assign rooms to guests.
Issue room key and directions directly to guest.
Sort, and track iing mail and messages.
Transmit and receive messages using allmunication avenues.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Keep record of room availability and rate.
Compute bill, collect payment, and make change for guests.
Make, confirm, and cancel reservations via allmunication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
Make reservation, transportation, or entertainment reservations for guest.
Deposit guest valuables in hotel safe deposit box.
Ability to accurately use various office software.
Have a full working knowledge and expertise of each shift including night audit.
Requirements . Customer Service Experience &puter skills are required
- Minimum lifting of 20 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 20 pounds.
- Other duties may be assigned.
- Must have aprehensive knowledge of all hotel departments and functions.
- Must have good mathematical and puter skills.
- High school education required. Relevant training and experience and additional education preferred.
- CPR and first aid training preferred.
- Additional language ability preferred. Benefits
- 401(k) matching
- Medical, Dental, and Vision Insurance
- Paid Time off after 90 days
- Life insurance
- Hotel discount program We are proud to be an Equal Opportunity Employer.
We celebrate diversity and aremitted to creating an inclusive environment for all employees.
EOE/M/F/V/D.
Requirements Customer Service Experience &puter skills are required Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Minimum pulling of 20 pounds.
Other duties may be assigned.
Must have aprehensive knowledge of all hotel departments and functions. Must have good mathematical andputer skills.
High school education required. Relevant training and experience and additional education preferred.
CPR and first aid training preferred.
Additional language ability preferred. Benefits
- 401(k) matching
- Medical, Dental, and Vision Insurance
- Paid Time off after 90 days
- Life insurance
- Hotel discount program We are proud to be an Equal Opportunity Employer.
We celebrate diversity and aremitted to creating an inclusive environment for all employees. EOE/M/F/V/D.
