Front Desk Guest Service Agent Position Available In Orange, Florida
Tallo's Job Summary: We are hiring a Front Desk Guest Service Agent in Orlando, FL, offering full-time hours at $17.00 - $18.13 an hour. The role involves providing exceptional customer service, handling check-in/out procedures, and assisting guests with inquiries and requests. Strong communication skills and attention to detail are essential for this entry-level position.
Job Description
Front Desk Guest Service Agent CRB Hospitality Orlando, FL Job Details Full-time $17.00 – $18.13 an hour 23 hours ago Qualifications Hospitality Spanish Customer service English Driver’s License Data entry Communication skills Entry level Full Job Description Job Overview We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment. Duties Assist with check-in and check-out procedures and provide information about resort amenities and services.
- Act as a resource for guests by providing recommendations for dining, entertainment, local attractions and activities, and arranging reservations or transportation as requested.
- Address guest inquiries, requests, and concerns promptly and courteously, either in person, via phone, or through electronic communication channels.
- Collaborate with operations, maintenance, and dispatch teams to fulfill guest requests, resolve issues, and ensure a seamless guest experience.
- Liaise with dispatch agents to communicate guest requests, prioritize tasks, and coordinate resource allocation to meet service demands effectively and efficiently.
- Solicit feedback from guests regarding their stay, actively listen to their concerns or suggestions, and relay relevant information to management and appropriate departments for action.
- Perform various administrative duties such as handling guest paperwork, processing payments, and maintaining accurate records of guest interactions and service requests.
Job Type:
Full-time Pay:
$17.00 – $18.13 per hour
Schedule:
8 hour shift Day shift Evening shift Night shift Ability to
Commute:
Orlando, FL 32809 (Required) Ability to
Relocate:
Orlando, FL 32809: Relocate before starting work (Required)
Work Location:
In person
