Rooms Coordinator Position Available In Osceola, Florida

Rooms Coordinator

Full-time Kissimmee, FL Resort Ops Company Description Pay Rate:

$17 / hour – If you’re looking for a more flexible way to get paid, we have DailyPay available. Westgate Vacation Villas & Town Center Resort boasts more than 3,000 accommodations and offers a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy our world-class resort’s surroundings and excitement, such as 14 heated outdoor pools, 14 hot tubs, and the state-of-the-art Shipwreck Island Water Park. Job Description Are you ready to be a pivotal part of an exceptional hospitality experience? We are currently seeking a Housekeeping Rooms Coordinator to join our team and ensure the efficient operation of our housekeeping department. If you are detail-oriented, organized, and enjoy a fast-paced work environment, we’d love to hear from you. The Housekeeping Rooms Coordinator will be responsible for the following duties: Answering phone calls in accordance with proper etiquette guidelines
Providing the Welcome Center and Front Desk with a daily inventory of units required for check-in
Processing all room-related information, including housekeeping service requirements and clean room reports
Maintaining accurate filing and copying of documents
Updating the room status by color-coding the property grid and making status changes in HotSOS and Fusin systems
Communicating with the Front Desk to receive information on daily unit inventory, VIP unit needs, and cleaning service requirements
Maintaining regular communication with Housekeeping Managers and Supervisors on various matters, including unexpected checkouts, VIP arrivals, cleaning services, pre-registered rooms, clean room updates, and owner unit status
Ensuring an adequate inventory of clean units is available for the Front Desk
Assigning units to be cleaned for the following business day
Assigning daily cleaning services, including mid-week services and piece work for property cleaning teams
Keeping daily records of the number of units cleaned and serviced by the Housekeeping Department and external contractors
Receiving updates from inspectors on units in inspection status and determining whether they are ready to be put back into inventory for the Front Desk
Processing the “All Rooms” report and filing it with daily paperwork
Performing any other duties as assigned Qualifications To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment. Must be able to lift 30lbs and work in outdoor weather conditions
Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
Required to pass a background check, drug test, and prove eligibility to work in the United States Additional Information Why Westgate? Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities
Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.