Front Desk Agent Position Available In Palm Beach, Florida

Front Desk Agent Tideline Palm Beach Ocean Resort & Spa
2842 S. Ocean Boulevard
Palm Beach, FL 33480
134 Room Resort
Join our team as an Overnight Front Desk Agent

Compensation:

$20.00 per hour, Full-Time
3rd / Overnight
At Tideline Palm Beach Ocean Resort & Spa, exceptional service is not just something we aim for, it is at the heart of everything we do. As a luxury oceanfront resort in beautiful Palm Beach, we take pride in creating a seamless and elevated guest experience, every hour of every day.
We are currently seeking an Overnight Front Desk Agent who embodies responsibility, calm leadership, and a strong commitment to guest satisfaction. The ideal candidate is a natural problem solver, detail oriented, passionate about service, and confident working with minimal supervision. The overnight shift is a critical time when guest needs must still be met with grace, precision, and professionalism.
This role is not just about covering the desk. It is about continuing the tone of hospitality our guests have come to expect, solving problems before they escalate, and keeping the resort operating smoothly overnight. You are the bridge between late night and the new day, and your presence makes a lasting impression
What you will be doing

• Welcome late arrivals and assist with check-ins and check-outs
• Respond to overnight guest inquiries and special requests with professionalism and urgency
• Monitor and coordinate all overnight activity at the front desk and in the lobby
• Maintain security awareness and follow emergency procedures if needed
• Ensure the lobby and front desk area remain clean, orderly, and guest ready
• Answer and direct incoming calls
• Assist with wake-up calls, early departures, and pre-registration of morning arrivals
• Accurately complete overnight audit tasks and reporting as needed
• Communicate key information to the morning team during shift handoff
• Serve as the overnight point of contact for other departments and hotel leadership
  What we are looking for
• Someone who is calm, confident, and dependable under pressure
• A problem solver who can work independently and make sound decisions
• Passion for service and hospitality, even during quiet overnight hours
• Strong attention to detail and ability to follow through on every task
• Clear and professional communication skills
• Ability to multitask and remain organized in a fast-paced environment
• Flexible availability to work weekends and holidays as needed
  If you are someone who leads by example, thrives in quiet but meaningful moments, and takes pride in delivering service that reflects the luxury and care of Palm Beach hospitality, we welcome you to apply and be part of what makes Tideline special.

Posted June 12, 2025
12 Tideline Palm Beach Ocean Resort & Spa
Tideline Palm Beach Ocean Resort and Spa is on Palm Beach’s most beautiful sandy beach right next door to the Four Seasons Hotel. This ocean-front hotel features 134 brand-new luxury guest rooms and suites with Fili D’oro bedding. The entire hotel was renovated at the end of 2023.
This sophisticated hotel has been rated among the top resorts in Florida by reader’s choice in Conde Nast Traveler. Guests have access to a private white sand beach, two world-class restaurants within the resort, and a full-service spa that has been ranked among the best in Florida.