Front Desk Agent Position Available In Pinellas, Florida
Tallo's Job Summary: Join our team as a Front Desk Agent at Hilton Garden Inn Oldsmar, FL. This full-time role offers a pay range of $15.00 - $16.00 per hour with benefits including dental and health insurance, paid time off, and more. The job entails greeting guests, managing check-in/out, handling inquiries, and collaborating with other departments to ensure guest satisfaction. Previous hospitality experience preferred.
Job Description
Front Desk Agent Hilton Garden Inn Oldsmar Oldsmar, FL 34677 Job Overview We are seeking a dedicated and professional Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various guest inquiries efficiently. Duties Greet guests upon arrival with a warm and friendly demeanor. Manage check-in and check-out processes efficiently. Handle guest inquiries, requests, and complaints with professionalism. Maintain accurate records of guest information and reservations. Perform night audit duties as required, ensuring all financial transactions are balanced. Operate phone systems to manage incoming calls and relay messages effectively. Provide information about local attractions, services, and amenities to enhance guest experiences. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Uphold the standards of hospitality management by creating a positive environment for guests. Requirements Previous experience in a front desk or guest services role is preferred. Strong knowledge of hospitality management principles. Bilingual or multilingual skills are highly desirable to cater to diverse guests. Excellent phone etiquette and communication skills are essential. Ability to work flexible hours, including nights and weekends as needed. Familiarity with resort operations is a plus. Strong organizational skills with attention to detail in managing reservations and guest relations. A positive attitude and commitment to providing outstanding service. Join our team as a Front Desk Agent where you can contribute to creating memorable experiences for our guests while developing your career in the hospitality industry.
Job Type:
Full-time Pay:
$15.00 – $16.00 per hour Expected hours: No more than 42 per week
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off
Schedule:
10 hour shift 8 hour shift Evening shift Holidays Morning shift Ability to
Commute:
Oldsmar, FL 34677 (Required) Ability to
Relocate:
Oldsmar, FL 34677: Relocate before starting work (Required)
Work Location:
In person
