Front Desk Clerk ACCESS Position Available In Polk, Florida

Front Desk Clerk ACCESS Community Medical Group – 2.8 Lakeland, FL Job Details Full-time From $17 an hour 17 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Microsoft Word Spanish Community engagement Microsoft Excel Microsoft Outlook English Windows Community outreach Haitian Creole Front desk 1 year Entry level Full Job Description Summary Front Desk associates welcome clients/visitors/patients as they arrive to our Access Centers, identify the purpose of their visit, document the client/visitors/patient log accordingly and direct them to the waiting area and/or the corresponding department. Duties and Responsibilities Courteously answer telephones and direct calls to appropriate staff. Greet visitors/clients, ascertain purpose of visit, and direct them to appropriate staff. Enter guest information in the visitors’/clients’ log in excel. Coordinate the flow of client/visitor/patients to social services agents. Coordinate the flow of client/visitor/patients to the DCF (Department of Children and Families) Agents. Fax, scan and copy documents for clients, as needed. Assist other staff members when needed. Handle confidential information including patient information in an ethical and professional manner. Ensure that all HIPAA standards are in compliance. Perform other duties as assigned.

Job Type:

Full-time Pay:

From $17.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday Weekends as needed

Experience:

Front desk: 1 year (Required) Community engagement: 1 year (Required)

Language:

Spanish (Preferred) Haitian Creole (Preferred) Ability to

Commute:

Lakeland, FL 33813 (Required)

Work Location:

In person