Hotel front desk and Night Audit Position Available In Polk, Florida
Tallo's Job Summary: We are hiring for a Hotel Front Desk and Night Audit position at SMR Hotel in Lakeland, FL. This full-time role pays $13-$14 an hour and requires bilingual skills, customer service experience, and the ability to work overnight shifts twice a week. Responsibilities include night audit tasks, guest check-ins, and providing exceptional service. If interested, please submit your resume and a summary letter.
Job Description
Hotel front desk and Night Audit SMR Hotel
- 4.5 Lakeland, FL Job Details Full-time $13
- $14 an hour 1 day ago Qualifications Bilingual Guest relations Multilingual Customer service Communication skills Hotel experience Entry level Hotel management Full Job Description We are looking for someone with a strong work history, dependable, able to work overnights twice a week with the flexibility to work 2nd and or 1st shifts an additional 2-3 days a week.
If you think you would be a good candidate for this position please submit your resume with a brief summary letter OR message to us explaining why you are interested in the position.
Responsibilities:
- Perform night audit duties including balancing and reconciling hotel transactions
- Perform day or evening front desk shift duties including checking guests in & out
- Ensure accuracy of guest accounts and resolve any discrepancies
- Provide exceptional guest service and handle guest inquiries and concerns
- Assist with check-in and check-out processes as needed
- Maintain a clean and organized front desk area
- Handle phone calls and direct them to the appropriate departments
- Assist with other administrative tasks as assigned
Qualifications:
- Strong guest relations skills with a focus on providing excellent customer service
- Knowledge of hotel management systems and software are a PLUS
- Ability to multitask and prioritize tasks effectively
- Bilingual/multilingual skills are a PLUS
- Good communication skills, both verbal and written
- Strong attention to detail and accuracy
- Ability to work independently
Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the job.
Job Type:
Full-time Pay:
$13.00
- $14.
00 per hour
Schedule:
Evening shift Overnight shift Ability to
Commute:
Lakeland, FL 33801 (Required) Ability to
Relocate:
Lakeland, FL 33801: Relocate before starting work (Required)
Work Location:
In person
