FRONT DESK AGENT Position Available In St. Johns, Florida
Tallo's Job Summary: The Front Desk Agent position at Gate Hospitality in Ponte Vedra Beach, FL offers full-time benefits such as free parking, paid holidays, and various insurance coverage. The role requires customer service skills, hotel experience, computer proficiency, and a valid driver's license. This job involves check-in/out procedures, guest services, and acting as a liaison between guests and the property.
Job Description
FRONT DESK AGENT
Gate Hospitality
- 4.
0 Ponte Vedra Beach, FL Job Details Full-time 8 hours ago Benefits Free parking Paid holidays Disability insurance Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Hospitality Resort Customer service English Mid-level High school diploma or GED Cash register Driver’s License Computer skills Guest services Hotel experience Hospitality management Full Job Description Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team. What’s in it for you? Top pay
- Flexible scheduling
- Company provided uniforms and dry cleaning benefits
- Resort discounts
- Company provided 5-diamond training & certifications .
. . and so much more!
EDUCATION
High School Diploma or equivalent required. College degree in Hospitality Management preferred, experience can be substituted for education. Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with clients, members, guests, and co-workers.
TRAINING & EXPERIENCE
Minimum of 2 years resort experience or a Hospitality degree preferred.
JOB KNOWLEDGE
Previous customer service skills or hotel/resort experience preferred, check in/out guests and provide high quality guest service. Computer skills, general cashiering/ concierge duties as well as a valid drivers license required. Thorough knowledge of the Jacksonville area and general knowledge of the State of Florida; working knowledge of the concierge position, assisting guests and members in a professional manner.
JOB SUMMARY
Be an ambassador to and advocate for the guest experience, from arrival to departure and everything in between. To act as a liaison between the property, the city, the state and the resort guests. This will include directing the guests to any department on property for assistance; to assist the guests in any way, to include reservations, on and off property (i.e., for sleeping rooms, dinner, sports, theater, etc.), arrange transportation to and from the airport, around town, around the state and to assist guests with any services they may need.
PHYSICAL ABILITIES
Must be able to drive a motor vehicle. Be able to assist guests with luggage, escort them to the Front Desk, and if needed escort them to their room. Schedule Varied to include weekends and holidays Benefits Paid Vacation/Holidays/Sick Medical Insurance Dental Insurance Disability Insurance Life Insurance Vision Insurance Dry Cleaning/Laundry Free Parking Staff Cafe 401K The Ponte Vedra Inn and Club is a drug-free workplace. We are an equal opportunity employer.
