Front Desk Agent – Daytona Fairfield Inn Position Available In Volusia, Florida
Tallo's Job Summary: The Front Desk Agent position at Daytona Fairfield Inn, offered by Shaner Hotels, involves handling guest complaints, check-ins, check-outs, and daily reports. The role requires a flexible schedule, customer service experience, and computer proficiency. Pay ranges from $15 - $17 per hour with additional responsibilities such as providing information to guests and visitors in a friendly manner.
Job Description
ABOUT THE TEAM
Shaner Hotels has an amazing opportunity at our Fairfield Inn Daytona Beach, located in the
ONE DAYTONA
entertainment epicenter. Truly a unique Fairfield Inn, the hotel features raceway-themed decor with artwork and photography displays that tell the history of the speedway. The property also features a lobby bar and the traditional Fairfield amenities like a complimentary hot breakfast, outdoor pool, fitness center and 105 spacious guest rooms and suites: each featuring a microwave and refrigerator.
ABOUT US
Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
JOB DESCRIPTION
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Pay ranging from $15 – $17 per hour! Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
