Front Desk Agent Position Available In Camden, Georgia
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Job Description
Front Desk Agent 3.4 3.4 out of 5 stars 1319 East King Avenue, Kingsland, GA 31548 Maintain your balance at Fairfield Inn & Suites Kingsland. Our inviting hotel in Kingsland, GA has everything you need to enjoy a comfortable stay. Refresh in our spacious rooms and suites with signature plush Marriott bedding, ergonomic workspaces, and free Wi-Fi. Start your morning with selections from our free breakfast served daily and enjoy lunch and dinner at nearby restaurants like Angelo’s, Wasabi Sushi, and The Lunch Box. Maintain your workout routine with access to our indoor pool and 24-hour fitness center or head to Crooked River State Park for outdoor recreation. During your stay, easily get to St. Mary’s, We have a great opportunity to join our team as a Front Desk Agent . Responsible for counting cash, and maintaining accuracy of issued cash drawer at the beginning and end of each scheduled shift. Daily checks the front desk log for problems, special requests, etc. Greets, registers, and assigns rooms to guests. Transmits and receives telephone messages when necessary. Works closely with the reservations department to ensure arrival dates on reservations are correct. Communicates all information to the following shift to ensure a smooth transition. Works closely with all hotel departments to ensure the highest quality of customer service. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features. Responsible for completing all required shift paperwork and reports as assigned by management. Responsible for completing all end of shift cash closing procedures. Keeps records of room availability and guests’ accounts. Computes bill, collects payment, and makes changes for guests. Makes and confirms reservations. Posts charges such as room, food, liquor, or telephone to ledger. Completes daily-required shift checklists. Must wear required uniform. Must maintain a neat, clean and well-groomed appearance. Performs other duties as assigned by management. Requirements Excellent guest service skills Solid understanding of hotel front office technology Hospitality mindset (
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