Front Desk Agent / Guest Services Position Available In Chatham, Georgia

Front Desk Agent / Guest Services 3.5 3.5 out of 5 stars 123 East Broughton Street, Savannah, GA 31401

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance The Marshall House Hotel has been part of Savannah’s story since 1851. We are seeking passionate individuals to join our team and deliver exceptional southern hospitality to our valued guests. We take pride in our low turnover rate and the fact that many of our employees have been with us for more than a decade. Explore the advantages of becoming a valued member of a team that prioritizes and sustains its staff over the long haul.

JOB SUMMARY

What will you do as a Front Desk Agent with The Marshall House? Extend warm and enthusiastic greetings to all guests. Facilitate the check-in and check-out processes for guests. Answer inquiries regarding room details, hotel amenities, and local attractions, including shopping, dining, entertainment, and provide travel directions as needed. Manage direct phone reservations, precisely conveying hotel rates and information, while also employing persuasive sales techniques to boost room bookings, increase occupancy, and enhance revenue. Offer personalized recommendations and assist with reservation and itinerary planning. Develop and maintain a positive working relationship with the team to achieve our goals. Attend required training and meetings. All other duties as assigned, planned or un-planned.

JOB BENEFITS

What are the benefits of working for our company? $400 Onboarding Bonus (paid after 90 days) Paid Training Paid Personal Time Off Paid Vacation Days Complete our in-house training between 30-90 days of employment and receive an additional $0.50 raise. Medical, Dental, Vision Insurance Available with Qualifying Hours Short & Long-Term Disability Insurance 401(k) with Matching Contributions

JOB REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Abilities:

Continuous movement: You should be able to stay active throughout your shift. Regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. Occasional lifting or moving up to 50 pounds. Ability to stand and walk for an entire shift. Comfort with repetitive motions.

Education & Experience:

No high school diploma/GED is required. This job is open to individuals without formal education qualifications. This position is suitable for individuals just entering the workforce or returning to work with limited prior experience. Basic English communication skills are necessary, including both written and verbal abilities.