Courtyard Atlanta Decatur Downtown/Emory – Front Desk Agent Position Available In DeKalb, Georgia
Tallo's Job Summary: Join our team as a Front Desk Agent at Courtyard Atlanta Decatur Downtown/Emory! This full-time role offers an estimated salary range of $28.5K - $35.4K a year with benefits including AD&D insurance, health insurance, and paid time off. Qualifications include customer service skills, basic math proficiency, and hotel experience. Apply now to be a part of our guest-focused team.
Job Description
Courtyard Atlanta Decatur Downtown/Emory – Front Desk Agent Aimbridge Hospitality – 3.0
Decatur, GA Job Details Full-time Estimated:
$28.5K – $35.4K a year 22 hours ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Qualifications Customer service Basic math Microsoft Office High school diploma or GED Communication skills Hotel experience Entry level Full Job Description Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Set in Decatur, 0.9 mi from Bradley Observatory, Courtyard Atlanta Decatur Downtown/Emory features a fitness center and indoor pool. Guests can enjoy the on-site restaurant. Every room at this hotel is air conditioned and features a flat-screen TV. The rooms have a private bathroom fitted with a bath or shower. For your comfort, you will find free toiletries and a hairdryer. Free WiFi is provided at Courtyard Atlanta Decatur Downtown/Emory. There is a 24-hour front desk at the property. Meeting facilities are available. Avondale Estates Historic District is 1.9 mi from Courtyard Atlanta Decatur Downtown/, while Candler Park Golf id 3.5 mi from the property. Hartsfield-Jackson Atlanta International Airport is 12 mi away.
