Front Desk Agent Position Available In Fulton, Georgia

Front Desk Agent Fairfield Inn Atlanta College Park, GA Job Details Full-time From $16 an hour 21 hours ago Benefits Wellness program Paid holidays Health insurance Dental insurance Paid time off 401(k) 4% Match Vision insurance 401(k) matching Gym membership Life insurance Qualifications Hospitality Customer service High school diploma or GED Guest services 1 year Communication skills Entry level

Full Job Description About Us:

The Fairfield Inn & Suites by Marriott Atlanta Airport South is a reputable hotel dedicated to providing exceptional guest experiences. Our team is committed to delivering outstanding service and creating memorable moments for our guests. We are currently seeking a talented and friendly Guest Service Agent to join our growing family. Flexible Availability is required to work both a 7am – 3pm or 3pm – 11pm shift.

Responsibilities:

Greet guests with a warm and friendly demeanor as they arrive at the hotel. Efficiently handle guest check-in and check-out processes. Provide information about hotel amenities, services, and local attractions. Address guest inquiries, requests, and concerns promptly and professionally. Ensure accurate billing and payment processing. Maintain a clean and organized front desk area. Assist with reservations and room assignments. Collaborate with other hotel departments to meet guest needs. Resolve guest issues and concerns to ensure their satisfaction. Uphold the high standards of the Marriott brand for guest service excellence.

Qualifications:

High school diploma or equivalent. Previous customer service or hospitality experience is preferred. Excellent interpersonal and communication skills. Strong problem-solving abilities and attention to detail. Willingness to work a flexible schedule, including evenings, weekends, and holidays. Familiarity with hotel reservation and check-in/check-out systems is a plus. Knowledge of the Marriott brand and its commitment to guest satisfaction is a plus.

Benefits:

Comprehensive medical, dental, and vision insurance. Retirement savings plan with a 401K (4% match). Employee, Friends & Family Hotel Discounts with Auro Hotels, Hilton, and Marriott brands. Employer-provided and voluntary life insurance options. Generous paid time off program and paid holidays. Career development opportunities to enhance skills and advance within the company. Merit & Performance-Based Annual Raises Bonus Potential Employee Wellness Program & Fitness Reimbursement ($100 Quarterly)

Educational Support:

Rama Scholarship Program:

Potential financial assistance for the college education of children of qualified associates.

Compensation :

Starting Pay:

$16.00/hr +

Benefits Legal:

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment. Experience Required 1 year(s): Previous experience as a Guest Service Agent for a brand hotel Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.