Front Desk Agent Position Available In Gordon, Georgia
Tallo's Job Summary: We are seeking a Hotel Front Desk Agent in Calhoun, GA, responsible for guest check-in/out, reservations, and providing information on accommodations. Ideal candidates have customer service skills and hotel industry experience. Duties include welcoming guests, handling complaints, and coordinating with housekeeping. Full-time and part-time positions available with pay starting at $11.50 per hour.
Job Description
Front Desk Agent 3.5 3.5 out of 5 stars Calhoun, GA 30701 We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments
Job Types:
Full-time, Part-time Pay:
From $11.50 per hour
Schedule:
8 hour shift Evening shift Holidays Overnight shift
Work Location:
In person
