Night Auditor/Front Desk Clerk Position Available In Monroe, Georgia

Night Auditor/Front Desk Clerk Hospitality Management Forsyth, GA 31029 Overview We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage various tasks efficiently in a fast-paced environment. A passion for guest relations and hospitality management is essential for success in this position. Responsibilities Greet guests upon arrival with a warm and friendly demeanor. Manage check-in and check-out processes efficiently, ensuring accuracy in guest information. Answer phone calls promptly, addressing inquiries and providing information about hotel services. Handle guest requests and complaints professionally, striving for resolution and satisfaction. Maintain an organized front desk area, including managing reservations and updating guest records. Collaborate with housekeeping and maintenance teams to ensure room readiness and guest comfort. Provide information on local attractions, dining options, and hotel amenities to enhance the guest experience. Assist with administrative tasks as needed, including processing payments and managing phone systems. Qualifications Previous experience in a hotel or front desk role is preferred but not required. Strong customer service skills with a focus on guest relations. Multilingual or bilingual abilities are a plus, enhancing communication with diverse guests. Knowledge of hospitality management principles is beneficial. Proficiency in using phone systems and hotel management software is advantageous. Excellent verbal and written communication skills. Ability to work flexible hours, including weekends and holidays as needed. Strong organizational skills with attention to detail. Join our team as a Front Desk Agent where you can make a difference in our guests’ experiences while developing your career in the hospitality industry!

Job Type:

Part-time Pay:

From $12.50 per hour Expected hours: 16 – 32 per week

Benefits:

Employee discount Flexible schedule

Schedule:

8 hour shift Holidays Night shift

Work Location:

In person