Front Desk Associate Position Available In Muscogee, Georgia

Front Desk Associate Holiday Inn Express Columbus Northeast Columbus, GA Job Details Full-time From $12 an hour 20 hours ago Benefits Employee discount Qualifications Bilingual Google Suite Management Customer service Computer literacy Problem solving Data entry experience (1-2 years) Data entry Front desk Typing Proofreading Communication skills Entry level Time management Full Job Description Job Overview We are seeking a friendly and organized Front Desk Agent to join our team. This role is essential in providing excellent customer service and ensuring smooth operations at the front desk. The ideal candidate will be the first point of contact for guests, handling inquiries, managing reservations, and providing information about our services. A positive attitude and strong communication skills are crucial for success in this position. Duties Greet and welcome guests as they arrive, providing a warm and professional first impression. Manage phone systems to handle incoming calls, take messages, and direct calls to appropriate staff members. Assist with check-in and check-out processes, ensuring accuracy in guest information and payments. Maintain an organized front desk area, including managing office supplies and clerical tasks. Respond to guest inquiries promptly and effectively, offering information about hotel amenities and local attractions. Handle reservations through various platforms while ensuring all details are accurately recorded. Perform proofreading of documents to ensure clarity and correctness before distribution. Collaborate with other departments to fulfill guest requests and resolve any issues that may arise during their stay. Skills Proficiency in Google Suite applications for document creation and management. Strong clerical skills with attention to detail for accurate data entry and record keeping. Familiarity with phone systems for efficient communication with guests and staff. Excellent proofreading abilities to ensure high-quality written communication. Bilingual skills are a plus, enhancing communication with diverse guests. Effective time management skills to prioritize tasks in a fast-paced environment. Previous experience at a front desk or in an office setting is preferred but not required. Strong computer literacy with the ability to learn new software quickly; typing skills are essential for efficient data entry. Join us as a Front Desk Agent where your contributions will make a significant impact on our guests’ experiences!

Job Type:

Full-time Pay:

From $12.00 per hour

Benefits:

Employee discount

Schedule:

8 hour shift Ability to

Commute:

Columbus, GA 31904 (Required)

Work Location:

In person