Hotel Front Desk Clerk Position Available In Richmond, Georgia
Tallo's Job Summary: Join our team as a Hotel Front Desk Clerk in Augusta, GA, where you will play a crucial role in providing exceptional customer service to our guests. Responsibilities include welcoming guests, managing reservations, handling inquiries, and ensuring a smooth check-in and check-out process. Strong communication skills, attention to detail, and the ability to work flexible hours are required. The pay ranges from $12.00 to $12.50 per hour with benefits such as 401(k) matching, health insurance, and free parking included.
Job Description
Hotel Front Desk Clerk 3.5 3.5 out of 5 stars Augusta, GA 30907 Job Summary We are seeking a dedicated and friendly Hotel Front Desk Clerk to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to handle guest inquiries efficiently. Multilingual candidates are highly encouraged to apply, as we value diverse communication skills in enhancing guest relations. Duties Welcome guests upon arrival and assist with the check-in process. Manage reservations and provide information about hotel amenities and services. Handle guest inquiries, requests, and complaints with professionalism and courtesy. Process payments accurately and maintain a balanced cash drawer. Conduct night audits as required, ensuring all financial transactions are recorded accurately. Operate phone systems to manage incoming calls and direct them appropriately. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Maintain a clean and organized front desk area. Qualifications Previous experience in hotel management or customer service is preferred. Strong guest relations skills with a focus on providing excellent service. Proficiency in phone etiquette and handling multiple calls simultaneously. Bilingual or multilingual abilities are a plus, enhancing communication with diverse guests. Familiarity with hotel management software is an advantage. Ability to work flexible hours, including nights, weekends, and holidays as needed. Strong organizational skills with attention to detail. Join our team as a Hotel Front Desk Clerk where you will play a crucial role in creating memorable experiences for our guests!
Job Types:
Full-time, Part-time Pay:
$12.00 – $12.50 per hour Expected hours: 8 – 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Free parking Health insurance Vision insurance
Schedule:
8 hour shift Day shift Evening shift Morning shift Night shift Rotating weekends People with a criminal record are encouraged to apply Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to
Commute:
Augusta, GA 30907 (Required)
Work Location:
In person
