Hotel Front Desk Clerk Position Available In Richmond, Georgia

Hotel Front Desk Clerk Candlewood Suites Augusta, GA Job Details Part-time | Full-time $12 – $13 an hour 2 days ago Benefits Employee discount Qualifications Bilingual Hospitality Computer operation Resort Guest relations Customer service Night audit Word processing Host/hostess experience Administrative experience Driver’s License Hotel management experience (1-2 years) Organizational skills Front desk Multi-line phone systems Office management Phone etiquette Communication skills Hotel experience Entry level Office experience Hospitality management Hotel management Full Job Description Overview We are seeking a dedicated and friendly Hotel Front Desk Clerk to join our team. This role is essential in providing exceptional customer service and ensuring a smooth check-in and check-out process for our guests. The ideal candidate will have a passion for hospitality, excellent communication skills, and the ability to manage multiple tasks efficiently in a fast-paced environment. Responsibilities Greet guests warmly upon arrival and assist with the check-in process. Manage reservations and handle guest inquiries via phone systems and in-person interactions. Provide information about hotel amenities, services, and local attractions to enhance guest experience. Address guest complaints or concerns promptly and professionally to ensure satisfaction. Perform night audit duties as required, ensuring accurate reporting of daily transactions. Maintain front desk operations, including managing cash and credit transactions securely. Collaborate with housekeeping and maintenance teams to ensure rooms are ready for guests. Uphold high standards of cleanliness and organization at the front desk area. Skills Strong background in hospitality management or related fields is preferred. Excellent customer service skills with a focus on guest relations. Familiarity with front desk operations in a hotel or resort setting is advantageous. Proficiency in using phone systems and reservation software. Bilingual abilities are a plus, enhancing communication with diverse guests. Ability to work flexible hours, including nights, weekends, and holidays as needed. Strong organizational skills with attention to detail in all tasks. Join our team as a Hotel Front Desk Clerk where you can make a difference in our guests’ experiences while growing your career in the hospitality industry!

Job Types:

Full-time, Part-time Pay:

$12.00 – $13.00 per hour

Benefits:

Employee discount

Schedule:

8 hour shift Day shift Evening shift Every weekend Holidays Monday to Friday Overnight shift Rotating weekends Weekends as needed Weekends only

License/Certification:

Driver’s License (Required) Ability to

Commute:

Augusta, GA 30907 (Required) Ability to

Relocate:

Augusta, GA 30907: Relocate before starting work (Required)

Work Location:

In person