Front Desk Clerk Position Available In White, Georgia

Front Desk Clerk Baymont inn & suites 8220 South Main Street, Helen, GA 30545 Job Summary We are seeking a dedicated and friendly Front Desk Agent With minimum experience of 1 Year In Hotel Business to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role is essential in managing guest relations, handling reservations, and performing night audit duties as needed. Responsibilities Greet guests upon arrival with a warm and professional demeanor. Manage check-in and check-out processes efficiently. Handle guest inquiries, requests, and complaints with a focus on excellent service. Maintain accurate records of room availability and reservations using hotel management software. Perform night audit tasks, ensuring all financial transactions are balanced at the end of the day. Provide information about local attractions, dining options, and hotel amenities to enhance the guest experience. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Answer phone calls promptly, demonstrating strong phone etiquette and hospitality skills. Assist in training new front desk staff as needed. Skills Strong guest relations skills with a passion for customer service. Experience in hotel management or similar hospitality roles is preferred. Proficient in handling phone systems and managing multiple calls effectively. Bilingual or multilingual abilities are a plus, enhancing communication with diverse guests. Excellent organizational skills with attention to detail. Ability to work well under pressure in a fast-paced environment. Knowledge of night audit processes is beneficial but not required; training will be provided. A friendly demeanor with strong interpersonal skills to foster positive guest interactions. Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests!

Job Types:

Full-time, Part-time Pay:

$11.00 – $14.00 per hour Expected hours: 24 – 40 per week

Schedule:

10 hour shift 4 hour shift 8 hour shift Day shift Evening shift Holidays Morning shift Night shift Overnight shift

Work Location:

In person