Front Desk Clerk Position Available In Caddo, Louisiana
Tallo's Job Summary: Join our team at Clarion Pointe as a Front Desk Clerk, where you will greet guests, manage reservations, and provide exceptional customer service. Previous hospitality experience is preferred, and multilingual abilities are a plus. This full-time position offers a pay range of $10.00 - $12.39 per hour with flexible scheduling and employee discounts. Apply in person at our Shreveport location.
Job Description
Front Desk Clerk 2.6 2.6 out of 5 stars 5204 Monkhouse Drive, Shreveport, LA 71109 PLEASE
APPLY IN PERSON AT THE CLARION POINTE BACKGROUND CHECKS WILL BE MADE ON PROSPECTIVE CANDIDATES
Job Overview We are seeking a dedicated and professional Front Desk Agent to join our team in providing exceptional guest experiences at our hotel. The ideal candidate will have a passion for hospitality and possess strong customer service skills. As the first point of contact for guests, you will play a crucial role in ensuring their stay is enjoyable and memorable. Your responsibilities will include managing reservations, handling guest inquiries, and facilitating smooth check-in and check-out processes. Responsibilities Greet guests warmly upon arrival and provide them with information about the hotel and its amenities. Manage front desk operations, including checking guests in and out efficiently. Handle reservations and cancellations using our phone systems and booking software. Address guest inquiries and concerns promptly to enhance their experience. Maintain accurate records of guest information and transactions. Assist with night audit duties as required, ensuring all financial transactions are accurately processed. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Provide concierge services by recommending local attractions, dining options, and activities. Uphold high standards of guest relations by demonstrating professionalism at all times. Experience Previous experience in hospitality management or front desk operations is preferred. Familiarity with hotel management software is a plus. Strong customer service skills with the ability to handle challenging situations gracefully. Multilingual abilities are highly desirable to cater to a diverse clientele. Experience in resort or hotel environments is advantageous but not mandatory. Join us in creating unforgettable experiences for our guests as a Front Desk Agent! We look forward to welcoming passionate individuals who thrive in a dynamic hospitality setting.
Job Type:
Full-time Pay:
$10.00 – $12.39 per hour Expected hours: 20 – 40 per week
Benefits:
Employee discount Flexible schedule
Schedule:
8 hour shift Day shift Evening shift Morning shift Night shift Ability to
Commute:
Shreveport, LA 71109 (Required)
Work Location:
In person
