Front Desk Clerk Position Available In Caddo, Louisiana

Front Desk Clerk Quality Inn Shreveport, LA Job Details Part-time |

Full-time Estimated:

$20.7K

• $24.

6K a year 2 days ago Benefits Free parking Relocation assistance Employee discount Professional development assistance Qualifications Bilingual Hospitality Guest relations Multilingual Customer service Night audit Front desk Guest services Phone etiquette 2 years Communication skills Hotel experience Entry level

Full Job Description Front Desk Agent Duties:

2 years choice experience is needed.

• Greet and check-in guests in a friendly and professional manner
• Provide excellent customer service to guests, addressing their inquiries and concerns
• Handle guest reservations, cancellations, and modifications
• Process payments and maintain accurate records
• Assist with guest check-out procedures
• Answer phone calls and direct them to the appropriate department or staff member
• Perform night audit duties, including reconciling accounts and preparing reports
• Maintain a clean and organized front desk area

Experience:

• Previous experience working at the front desk of a hotel or similar hospitality establishment is preferred
• Familiarity with hotel management systems and phone systems is a plus
• Strong customer service skills with the ability to handle difficult situations calmly and professionally
• Excellent communication skills, both verbal and written
• Bilingual or multilingual abilities are an asset for interacting with diverse guests At our hotel, we value our employees’ contributions and offer a supportive work environment.

As a Front Desk Agent, you will have the opportunity to provide exceptional service to our guests while gaining valuable experience in the hospitality industry. If you are friendly, detail-oriented, and enjoy working in a fast-paced environment, we would love to hear from you! Apply today to join our team as a Front Desk Agent.

Note:

This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.

Job Types:

Full-time, Part-time Expected hours: 30

• 56 per week

Benefits:

Employee discount Free parking Professional development assistance Relocation assistance

Schedule:

12 hour shift 8 hour shift Day shift Evening shift Holidays Monday to Friday Morning shift Night shift Overnight shift Weekends as needed

Work Location:

In person