Front Office Agent Position Available In East Baton Rouge, Louisiana

Front Office Agent Hyatt Place Baton Rouge 6080 Bluebonnet Boulevard, Baton Rouge, LA 70809 Job Overview The Front Desk Agent plays a crucial role in ensuring guests have a positive experience by providing excellent service and customer care during their stay with us. Here at Hyatt, we care

FOR PEOPLE

so they can

THEIR BEST.

Hyatt is a company that was built by family. It’s a workplace where coworkers become friends. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. Duties

• check guest in and out of hotel
• Maintain cleanliness and organization of the front desk and lobby area
• Greet guests warmly and assist with any inquiries or special requests
• Ensure all front desk items are stocked and properly on display
• Operate front desk systems and equipment effectively and appropriately
• Handle guest payments using the OPERA system Skills
• Proficient in phone etiquette for guest interactions
• Familiarity with OPERA or similar reservation systems preferred
• Previous experience in customer service
• Understanding of hotel service standards

Job Type:

Full-time Pay:

From $12.50 per hour

Benefits:

Employee discount Flexible schedule Free parking

Schedule:

8 hour shift Evening shift Monday to Friday Morning shift Weekends as needed

Work Location:

In person