Front Desk Agent Position Available In Jefferson, Louisiana

Front Desk Agent 3.3 3.3 out of 5 stars 1021 Airline Drive, Kenner, LA 70062

Job Overview:

We are seeking a dedicated Front Desk Agent to be the face of our hotel, ensuring a seamless and welcoming experience for our guests. You will handle reservations, guest inquiries, and ensure smooth check-ins/check-outs. Prior experience is a plus, but a positive attitude and customer service skills are key.

Key Responsibilities:

Greet and check in guests, ensuring a smooth arrival experience Manage online and phone reservations Handle guest payments and verify credit card information Provide guests with hotel information, including room availability, amenities, and local attractions Address guest concerns professionally and efficiently Coordinate with housekeeping to ensure rooms meet guest expectations Upsell hotel services and amenities when applicable Maintain accurate records of bookings and transactions

Skills & Qualifications:

Excellent communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Experience with hotel management software is a plus (training provided) High school diploma or equivalent preferred

Employee Benefits:

Paid vacations Hotel employee discounts Additional incentives and rewards for outstanding performance Opportunities for growth and training Supportive team environment

Work Schedule:

Full-time or part-time

Shifts:

Day, night, weekends, and holidays as required

Education:

High school diploma or equivalent (preferred)

Work Location:

On-site, Kenner, LA.

Job Types:

Full-time, Part-time Pay:

$10.00 – $13.00 per hour

Schedule:

8 hour shift Evening shift Morning shift Night shift On call Weekends as needed

Work Location:

In person