Hotel Front Desk Clerk Position Available In Lafayette, Louisiana

Hotel Front Desk Clerk Quality Inn & Suites, Lafayette Lafayette, LA Job Details $13 an hour 15 hours ago Benefits Flexible schedule Qualifications Management Customer service Complaint handling Microsoft Office High school diploma or GED Organizational skills Hotel experience Entry level Time management Full Job Description Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Compensation:

$13 hourly

Responsibilities:

Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Work with the housekeeping staff to ensure rooms are ready for new guests Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Field customer complaints when necessary

Qualifications:

1+ year of hotel industry experience or related job preferred Displays impeccable interpersonal, time management, organizational skills, and customer service skills Has previous experience or working knowledge of Microsoft Office and reservation management systems Well-versed in taking telephone calls and handling stressful situations High school graduate, GED recipient, or equivalent About Company Our property’s vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners