Hampton Inn New Orleans St Charles Ave – Front Desk Agent Position Available In Orleans, Louisiana
Tallo's Job Summary: Join our team as a Front Desk Agent at Hampton Inn New Orleans St Charles Ave! This pivotal role involves providing excellent customer service, effective communication, problem-solving, multitasking, and financial skills. High school diploma or equivalent required, with hotel experience preferred. Full-time positions offer competitive benefits. Located in the Garden District, we provide a convenient and inviting stay for guests. Apply now!
Job Description
Hampton Inn New Orleans St Charles Ave – Front Desk Agent 3.0 3.0 out of 5 stars 3626 Saint Charles Avenue, New Orleans, LA 70115 Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Nestled in the Garden District, we’re a streetcar ride from the French Quarter and less than three miles from Audubon Park and zoo. Guests can walk to lively Magazine Street for shopping, restaurants, and bars. Tulane and Loyola universities are two miles away. We offer daily free hot breakfast, free WiFi, and our outdoor pool.
