Hyatt House Boston Burlington – Front Desk Agent Position Available In Middlesex, Massachusetts

Tallo's Job Summary: This job listing in Middlesex - MA has been recently added. Tallo will add a summary here for this job shortly.

Company:
Aimbridge Hospitality
Salary:
$39520
JobFull-timeOnsite

Job Description

Hyatt House Boston Burlington – Front Desk Agent Aimbridge Hospitality – 3.0 Burlington, MA Job Details Full-time $18 – $20 an hour 1 day ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Food provided Qualifications Customer service Basic math Microsoft Office High school diploma or GED Communication skills Hotel experience Entry level Full Job Description Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:

Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.

Communication:

Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.

Problem-Solving:

Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.

Multitasking Ability:

Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.

Financial Skills:

Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

PROPERTY INFORMATION

Our Hyatt House Boston/Burlington hotel is contemporary styled with the comforts of home and office. With its residential feel, boasting one and two-bedroom suites featuring a full kitchen, our extended stay hotel is a place to live, not just stay. Located 20 minutes from Boston, our hotel offers easy access to local businesses, shopping, dining and attractions, including Wayside Mall and a short drive to historic Cambridge, Lexington, and Concord. Guests can enjoy our all-day dining featuring free breakfast, free Wi-Fi, heated outdoor seasonal pool with hot tub, patio with grills, fitness center, and shuttle service (4mi radius).

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