Front Desk Agent Position Available In St. Louis, Missouri

Front Desk Agent Crowne Plaza Airport 11228 Lone Eagle Drive, Bridgeton, MO 63044 We are looking for a Front Desk Agent to join our team. The successful candidate will be responsible for greeting guests, answering phones, taking reservations, and providing general customer service. This position requires excellent communication skills, a friendly and professional demeanor, and the ability to multitask in a fast-paced environment. The ideal candidate will have prior experience in a customer service role and be able to provide exceptional service to our guests. •Must be open to morning & evening shifts•

Responsibilities:

Greet and welcome guests upon arrival. Provide information about the hotel, its services, and local attractions. Assist guests with check-in and check-out procedures. Answer phone calls and respond to inquiries from guests. Handle guest complaints in a professional manner. Ensure that all guest requests are fulfilled in a timely manner. Maintain accurate records of guest information and transactions.

Job Type:

Full-time Pay:

$15.50 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Every weekend Holidays Night shift

Work Location:

In person