Home2 Suites Olive Branch – Front Desk Agent Position Available In DeSoto, Mississippi
Tallo's Job Summary: Join the team as a Front Desk Agent at Home2 Suites Olive Branch, Mississippi. This full-time position offers an estimated salary of $27.7K - $34.4K a year with benefits including health insurance, 401(k), and paid time off. Qualifications include customer service skills, basic math, and hotel experience. The role involves providing exceptional customer service, effective communication, problem-solving, multitasking, and financial skills. Experience in hotel or related field preferred.
Job Description
Home2 Suites Olive Branch – Front Desk Agent Aimbridge Hospitality – 3.0
Olive Branch, MS Job Details Full-time Estimated:
$27.7K – $34.4K a year 14 hours ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Qualifications Customer service Basic math Microsoft Office High school diploma or GED Communication skills Hotel experience Entry level Full Job Description Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Extended Stay Hotel near MEM Airport. The hotel is conveniently located off I-78 and is within 10 miles of Olive Branch and Memphis airports. Cherokee Valley Golf Club and dining options are within a mile, and Snowden Grove is a 5 mile drive from the property. Relax & rejuvenate in our indoor pool, exercise room, a hot breakfast served daily. At our hotel, we’re committed to providing the best guest service around. When you join us, you’ll find a supportive and collaborative work environment where you’ll feel like part of a family. We celebrate our successes, so if you are looking for a place where you can grow, succeed, and belong, come join us!
