Front Desk Clerk Position Available In Forrest, Mississippi
Tallo's Job Summary: Local Hotel is hiring a Front Desk Clerk to handle guest inquiries, reservations, and concerns. Ideal candidates possess customer service experience, are organized, and can work various shifts. Responsibilities include answering phones, booking reservations, and referring guests to local attractions. Must have at least 6 months of previous work experience and be punctual.
Job Description
Local Hotel is looking for a mature and friendly individual, who genuinely enjoys being around people and who can manage multiple tasks at once.
The ideal candidate will have previous customer service experience and will understand the importance of responding quickly to guests’ needs and complaints. You will be corresponding with guests through email, over the phone and in person. If you’ve worked in the hospitality industry before we definitely want to talk to you. However, we’re willing to train the right applicant.
Job duties include:
Answer the phone at the front desk to respond to current and prospective guests’ needs. Book reservations for individuals, families and groups as required. Greet walk-in guests and guests with reservations when they arrive at the front desk. Must be able to count large sums of money, must be organized and must show up to work on time!! Refer guests to local amenities and venues. Communicate guests’ requests and complaints to the appropriate department
- Must be able to work the 3 pm
- 11 pm or 11 pm
- 7am shifts
- Must have at least 6 months previous work experience
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