Front Desk Clerk Position Available In Hinds, Mississippi
Tallo's Job Summary: We are hiring a Hotel Front Desk Clerk in Jackson, MS, to manage guest accommodations, reservations, and inquiries. Responsibilities include check-ins, reservations, customer service, and maintaining cleanliness. Ideal candidates have hotel industry experience, customer service skills, and knowledge of reservation software. This part-time position pays $11.00 per hour with benefits and a flexible schedule.
Job Description
Front Desk Clerk 3.5 3.5 out of 5 stars Jackson, MS We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus
Work Remotely No Job Type:
Part-time Pay:
From $11.00 per hour Expected hours: No more than 36 per week
Benefits:
Employee assistance program Employee discount Flexible schedule
Schedule:
4 hour shift 8 hour shift Day shift Evening shift Holidays Morning shift Nights as needed Overtime Ability to
Commute:
Clinton, MS 39056 (Required) Ability to
Relocate:
Clinton, MS 39056: Relocate before starting work (Required)
Work Location:
In person
