Hotel Front Desk Clerk Position Available In Johnston, North Carolina
Tallo's Job Summary: We are looking for a dedicated Hotel Front Desk Clerk to provide exceptional customer service and manage guest interactions efficiently. Previous hospitality or customer service experience is preferred. Strong communication skills and a positive attitude are essential. This part-time position pays $7.50 - $8.00 per hour, with a minimum of 16 hours per week required. Join us in creating memorable guest experiences!
Job Description
Hotel Front Desk Clerk 3.3 3.3 out of 5 stars Kenly, NC Job Overview We are seeking an extremely, dedicated and friendly Hotel Front Desk Clerk to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for hospitality. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you! Duties Greet and welcome guests upon arrival with a warm and friendly demeanor. Manage check-in and check-out procedures efficiently while ensuring guest satisfaction. Handle guest inquiries, requests, and complaints with professionalism and urgency. Maintain accurate records of guest information and transactions in the hotel management system. Provide information about hotel services, local attractions, and amenities to enhance the guest experience. Process payments and manage cash handling procedures accurately. Collaborate with housekeeping and maintenance teams to ensure rooms are ready for guests. Uphold hotel policies and procedures while maintaining a positive work environment. Requirements Previous experience in hospitality management or customer service is preferred. Strong guest relations skills with an emphasis on providing excellent customer service. Familiarity with hotel management software is a plus. Exceptional phone etiquette and communication skills, both verbal and written. Ability to work flexible hours, including weekends and holidays as needed. Bilingual candidates are highly encouraged to apply to better serve our diverse clientele. A positive attitude, strong work ethic, and ability to work well under pressure are essential for success in this role. Join us in creating memorable experiences for our guests while advancing your career in the hospitality industry!
Job Type:
Part-time Pay:
$7.50 – $8.00 per hour Expected hours: No less than 16 per week
Schedule:
8 hour shift Day shift Evening shift Morning shift Night shift Rotating weekends
Work Location:
In person
