Front Desk Agent/Night Auditor Position Available In Lenoir, North Carolina

Front Desk Agent/Night Auditor Marriott Fairfield Inn & Suites 667 Sheffield Drive, Kinston, NC 28504

Overview:

We are seeking a Front Desk Clerk/Night Auditor to join our team at a hotel/resort. The ideal candidate should have a passion for hospitality, excellent guest service skills, and the ability to work effectively in a multilingual environment.

Responsibilities:

• Greet guests in a friendly and professional manner
• Check guests in and out of the hotel/resort
• Handle guest inquiries and provide information about services and amenities
• Assist guests with reservations and requests
• Operate phone systems and direct calls to the appropriate department
• Process payments and maintain accurate guest accounts
• Perform night audit duties, including reconciling daily transactions and preparing reports

Requirements:

• Previous experience in a hotel or hospitality setting preferred
• Strong customer service and communication skills
• Ability to speak multiple languages is a plus (bilingual/multilingual)
• Proficiency in front desk operations
• Knowledge of guest relations and guest services
• Familiarity with resort operations is advantageous This position offers an exciting opportunity to be part of a dynamic team in the hospitality industry.

If you are a dedicated individual with a passion for providing exceptional guest experiences, we encourage you to apply for this role.

Job Types:

Full-time, Part-time Pay:

$12.00

• $14.

00 per hour

Benefits:

Employee discount Flexible schedule

Schedule:

Evening shift Morning shift Night shift

Work Location:

In person