Bellperson Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The Bellperson position at Omni Charlotte Hotel in Charlotte, NC involves assisting guests by handling luggage, maintaining public areas, and providing excellent customer service. Candidates must be 21 years old, able to lift 50 lbs, and have strong communication skills. This full-time role requires a flexible schedule, including weekends and holidays.
Job Description
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Omni Charlotte Hotel
132 East Trade Street
Charlotte, NC 28280
373 Room Hotel
Managed By Omni Hotels & Resorts
Full-Time
Location
Charlotte Hotel
The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.
Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.
Job Description
The PM/Overnight Bellperson position will provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations.
Responsibilities
Must work PM/Overnight shifts
Assist, retrieve and load luggage for guests
Utilize bell carts effectively and with caution
Use friendly and appropriate expressions when engaging guests
Be fully acquainted with the different points of interest
Ensure that the public areas, bell closet are maintained, clean and tidy
Follow-up with guest complaints to ensure that any problems are resolved
Direct guests to the Front Desk or meeting rooms
Call taxis and/or shuttle for guests as needed
Notify the Front Desk and Guest Services of VIP arrivals whenever possible
Engage in conversation with as many guests as possible
Attend all designated staff meetings and training sessions
Complete all tasks assigned by manager
Aid guests in locating other areas of the hotel (walk them to destination if possible)
Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications
Must be 21 years of age
Must be able to lift 50 lbs, push/pull 150 lbs
Excellent customer service skills
Must have strong communication, presentation, training and organizational skills
Maintain a professional business appearance, attitude and performance
Must be able to work a flexible schedule including weekends and holidays
Candidates must be able to speak fluent English
Omni Hotels & Resorts is an equal opportunity employer – vets/disability. The EEO is the Law poster and its supplement are available using the following links:
EEOC is the Law Posterand the following link is theOFCCP’s Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.
Posted April 21, 2025
11 Omni Charlotte Hotel
CHARLOTTE, NORTH CAROLINA
DISCOVER
THE HEART OF UPTOWN AT OUR CHARLOTTE HOTEL
Omni Charlotte Hotel is a retreat in the walkable Uptown city center. Contemporary design nods to mid-century style for a relaxing welcome at our hotel in Charlotte, NC. Take in the views from 373 comfortable guest rooms. Relax over refreshing cocktails at the rooftop pool. Enjoy complimentary access to the spacious One Athletics, connected to the hotel. Host your next event in our recently renovated flexible function spaces. Cross the elevated skywalks to eight different buildings in Uptown Charlotte, each with distinct shopping, dining and entertainment. Catch a game at Bank of America Stadium (home of the Carolina Panthers) or Spectrum Center (home of the Charlotte Hornets), each just steps away. Book your next getaway where striking high rises, sports stadiums and top restaurants mix.
