Front Desk Agent-PT Weekends Position Available In Mecklenburg, North Carolina

Front Desk Agent-PT Weekends Holiday Inn Express & Suites Charlotte•Ballantyne•3.3

Charlotte, NC Job Details Part-time Estimated:

$19.2K•$24.3K a year 9 hours ago Qualifications CPR Certification Operating systems First aid Cash register Computer skills Cash handling Hotel experience Entry level

Full Job Description Description:

Holiday Inn Express & Suites Charlotte•Ballantyne is looking for

PART TIME

•Front Desk Agent to join our hospitable family!! Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to the guest. Sort and track incoming emails and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep record of room availability and rate. Compute bill, collect payments, and make changes for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservation, transportation, or entertainment reservations for guest. Deposit guest valuables in hotel safe deposit box. Ability to accurately use various office software. Have a full working knowledge and expertise of expectations Cashiering and cash handling

Requirements:

Skills to be successful in the role would include Knowledge of Hotel PMS operating system is a plus! We are currently using Hotelkey Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Cashiering and cash handling knowledge and experience. Ability to accurately report information. Ability to assist with various office tasks as needed. Attend required meetings. Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Must have good mathematical and computer skills. Relevant training and experience and additional education preferred. CPR and first aid training are preferred. Weekends and Holidays EOE•All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.